Last updated: 18/05/2025
At Sweetpea Grow & Play, we’re committed to respecting and protecting your privacy. This privacy policy outlines how we collect, use, store, and share your personal information when you interact with us - whether you're booking a session, attending an event, volunteering, or simply browsing our website.
Sweetpea Grow & Play is based in Boxted, Essex and provides outdoor learning and play experiences for children and the wider community. If you have any questions about this policy, you can contact us at bookings.sweetpea@gmail.com.
When you get in touch with us or make a booking, we may collect personal information such as your name, email address, phone number, and (if needed) your postal address. If you're booking a child into a session, we may also ask for the child’s first name, age, and any relevant medical or allergy information to help us keep them safe. Volunteers and collaborators may be asked to share basic background information, and when you visit our website, we may collect anonymous data about your visit using cookies.
We use your personal information to manage bookings, communicate with you about sessions or events, and to ensure the health and safety of all participants. We may also use it to send you occasional updates, but only if you’ve given us permission. Information provided by volunteers or collaborators helps us to connect and organise community activities. Website usage data helps us understand how visitors engage with our site and how we can improve it.
We do not sell or share your information with third parties for marketing purposes. In some cases, we may share information if it's required by law, or to protect the safety of a child during a session. We may also work with trusted service providers, such as website hosts or booking systems, who handle data on our behalf - always under strict data protection agreements.
Your personal data is stored securely and access is limited to authorised team members. We retain information only for as long as it’s needed for our services or legal obligations, and we take care to delete it safely when no longer required.
You have the right to access the personal data we hold about you, to ask for corrections or updates, and to request that we delete your data. You can also withdraw your consent at any time. If you ever have concerns about how we handle your information, you can also contact the Information Commissioner’s Office (ICO) for guidance or to raise a complaint.
Our website may use cookies to offer a better browsing experience. You can control or disable cookies through your browser settings at any time.
We may update this privacy policy occasionally to reflect changes to our services or data practices. Any updates will be posted on our website, and we encourage you to review this policy from time to time.
If you have any questions or requests regarding your personal data, please don’t hesitate to get in touch at bookings.sweetpea@gmail.com.